Paul's World

I was talking to Mark today via Yahoo! Messenger when he asked me if I’d heard about the plane crash. I hadn’t. So the first thing I id was go to CNN’s web site. I looked at the headlines which were about the release of the space shuttle crash investigation and scanned the rest of [...]

Clay Shirky writes: Process is an embedded reaction to prior stupidity. When I was CTO of a web design firm, I noticed in staff meetings that we only ever talked about process when we were avoiding talking about people.

For many years we used Cingular for our cell phone service. At that time our decision was based on the fact that you could get a free phone by contributing $40 to Ronald McDonald House Charities. We lived with our two biggest service issues – there was no service in our home and the fact [...]